YOUR PRIVACY

Your information matters.

Ray Sefah LLC operates this website. Contact ray@raysefah.com about your information or an enquiry.

When you email Ray, your contact details and message are used to respond and discuss the service you requested. Please share only what is necessary and avoid sending sensitive details or information about other people in an initial enquiry.

Enquiries do not automatically subscribe you to marketing. Embedded YouTube videos and external booking or social links use their providers’ services and privacy notices.

Ray Sefah LLC, 4390 King Street, Alexandria, VA 22302, United States.

Contact Ray about privacy

REBUILD Privacy Notice

Version: ray-rebuild-privacy-20261023-stan-v2. Effective for the new Stan/manual Audit route when published.

Who is responsible

Ray Sefah LLC, 4390 King Street, Alexandria, VA 22302, United States, provides the REBUILD Personal Audit and handles information used to deliver it. Contact ray@raysefah.com with privacy questions or requests.

What we use and why

We use your account name and email, verified purchase references, questionnaire answers, personally written report, and service-history information to provide your purchase, protect customer access and respond to you. We also keep dated evidence of the purchase terms, your separate early-delivery acknowledgments, cancellation requests and essential message outcomes. These records do not include your full payment-card number.

The questionnaire covers relationships, finances, purpose, wellbeing and practical next steps. You can review your answers before confirming submission. Share only what is necessary and comfortable. Medical history, diagnoses, treatment information and other details about your physical or mental health are not needed. For wellbeing answers, describe everyday goals and practical constraints without medical details. Please do not include other people's identifying details, passwords, card/account numbers or other unnecessary sensitive information. If you believe you supplied something that should be removed, contact us.

Ray personally reads your submitted answers, writes your report and 30-day plan, and approves it. Your answers and report are not sent to AI services to prepare the report. We send your approved report as a PDF attachment to your verified purchase email; no Google sign-in is required to open it. The email therefore contains your report, but not the original questionnaire answer file. Your report is separate from the shared resource library. Ray keeps a restricted internal copy in Google Drive. Once you download or forward a copy, we cannot revoke access to that copy.

Where applicable data-protection law requires a legal basis, ordinary purchase and service information is used to perform the agreement with you; necessary accounting and legal compliance records are kept to meet legal obligations; proportionate account security, fraud prevention and dispute handling serve legitimate business interests. Optional marketing relies on the choice you make for that purpose. These grounds do not automatically authorize the use of legally protected sensitive information.

Providers and online content

WordPress.com/Automattic hosts the information website. Stan handles checkout, purchase information and account access to the shared resource library; its connected payment processor handles payment details. Google Forms collects your questionnaire answers, and Google Drive stores Ray’s restricted internal copy of your separate personal report. Ray matches your questionnaire purchase email to your paid Stan order. Service correspondence uses Ray's email account and the relevant provider's email systems. Kit supports separate optional newsletter signup.

The questionnaire does not require Google sign-in. Its link can be forwarded, but it does not reveal your answers or anyone else's responses. The shared resource library contains teaching materials, not customers' personal answers or reports. Stan library login is separate from questionnaire access. Providers may give authorized staff, contractors and service providers access needed to operate and support their services, subject to their commitments.

The resource library includes YouTube video and Stan-hosted audio. Externally hosted media can connect your browser to its provider when the relevant page or player loads, or when you play it, depending on how it is embedded. Website, account, security and media functions may process technical information such as an IP address, browser/device information and request or playback events. Provider processing is also explained in their notices:

These providers may process information in countries other than your own, including the United States. Automattic describes safeguards for relevant EU and UK transfers, including approved standard contractual arrangements. Stan says it stores information in the United States and describes adequacy decisions or contractual protections as possible transfer safeguards. The linked provider notices explain their practices. Contact us for information about the safeguards applying to your purchase. We do not promise that all information stays in one country, that every cookie is essential, or that provider backups disappear immediately when an active record is deleted.

Service messages are separate from marketing

Account setup, payment/access confirmation, questionnaire acknowledgment, report delivery, support, cancellation handling and the seven-day service check-in relate to delivering your purchase. Optional newsletters, news and offers are separate. You do not have to join a mailing list to receive the Audit, resources or service check-in. You can withdraw a marketing choice or unsubscribe without cancelling the purchased service.

How long information is kept

The delivery event for the schedules below is when the email containing your approved report PDF has been accepted by the sending service. That is not proof of Inbox receipt or reading.

Original questionnaire answers: deleted from active Audit storage 90 calendar days after report delivery. This includes the complete original answer payload. Separate minimal acceptance/marketing-choice evidence may remain without retaining the private reflections or enrolling you in marketing.
Working questionnaire packs: avoided where unnecessary, deleted after the approved report is safely saved, within seven days. Device and synchronization copies need to be included in that review.
Ray’s retained copy of the approved report: retained while your purchased customer-account/library service is active, subject to appropriate verified requests and necessary lawful holds; reviewed when the account or service closes.
Essential purchase, access, revocation, terms and service records: retained only as needed for accounting, applicable claims/disputes and safe access/replay protection, with necessity reviewed at least annually and on a request or closure. This is not a claim of one statutory retention period applying everywhere.
Support cases: retained for 12 months after closure, unless an active dispute or legal preservation duty requires a documented hold.

Backups are controlled by the hosting provider; their exact expiry for this account has not been verified. Active deletion does not promise immediate deletion from every backup. A restoration must be reviewed before normal processing resumes so recorded deletions and restrictions can be reapplied. A refund or loss of access does not by itself erase your account, answers or report.

Your requests and choices

Email ray@raysefah.com with the checkout email and a description of your request. Do not send a password, full card number or questionnaire answers to prove your identity. We may need a proportionate identity check before disclosing or changing records.

Depending on the law that applies, you may have rights to access, correct or delete information; restrict or object to certain processing; obtain a portable copy; withdraw consent for processing based on consent; and complain to the relevant data-protection authority. These rights have conditions and exceptions, including records that must be preserved for legal obligations or a live dispute. Withdrawing consent does not undo processing that was lawful before withdrawal.

A request is reviewed across relevant Audit records and working copies, not just the original answers. If something must be retained or cannot yet be removed, we will explain the applicable reason and available options. The site does not use AI to make the coaching report or to decide your entitlement to a remedy.

Read the REBUILD Service Terms · Download the dated terms and privacy notice — 23 October 2026 v2 (PDF)